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BlackBerry® Curve™

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New Member
alfonso13
Posts: 2
Registered: ‎12-07-2012
My Device: curve 8900
My Carrier: ice

email account

hi! i need some help from you guys, i have a BB curve 8900, it used to belong to my sister, when she gave the cellphone to me it was configured to her email account, when i tryed to change it , it didnt worked but finally i deleted all her accounts from the phone, now i try to set up my email account and the options given in the tutorials doesnt work for me. i use the following steps: menu, setup, setup wizard, email setup, and here they just give one option that is "i want to use a work email account with a blackberry enterprise server", i click next, "has your blackberry enterprise server administrator provided you with an enterprise activation password?" y/n, click next, then it shows Email: ....... Activation Password: ............ Activation server adress: ..... PIN........... and status : not activated.

What can i do to set up my account!??

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JSanders
Posts: 82,545
Likes: 22,619
Solutions: 5,825
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: email account

Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider? You must, in order to get the RIM push email functions you are looking for, as well as additional BlackBerry data services such as the internet browser, Facebook for BlackBerry, BlackBerry Messenger, and much more.

So, call your carrier and inquire about having the BlackBerry Data Plan added to your account.

Once done, you will get the personal internet email setup icon.


Good luck.




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New Member
alfonso13
Posts: 2
Registered: ‎12-07-2012
My Device: curve 8900
My Carrier: ice

Re: email account

thanks JSanders!! i'll try to see if with the bb data plan i can get my email account working!
Please use plain text.
JSanders
Posts: 82,545
Likes: 22,619
Solutions: 5,825
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: email account

Good luck, that's what you need.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
JSanders
Posts: 82,545
Likes: 22,619
Solutions: 5,825
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: email account

This might help you also:

BlackBerry smartphone must be security wiped before transferring ownership   




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.