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orosjopie
Posts: 16
Registered: ‎11-11-2011
My Device: Blackberry Curve 9300 3G
My Carrier: Virgin Mobile SA

email accounts dissapearing without a cause and struggling to add outlook.com account

I've managed to add my email accounts again after it dissapeared without cause or reason. But when I try to add my live.com/outlook.com email account, I get the error "update field failed". What error is this? And what can I do to rectify?

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Administrator (Retired)
FozzieBear
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: email accounts dissapearing without a cause and struggling to add outlook.com account

Hello orosjopie,

 

Thank you for your question regarding the issue you are experiencing with adding your live/outlook.com email account.

 

Are you able to add other types of accounts? Try changing your email address password as a test, then reintegrating the email account once again. 

 

 


-FB


 


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