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BlackBerry® Curve™

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interferingmother
Posts: 1
Registered: ‎05-04-2012
My Device: 8520 Curve
My Carrier: Vodafone

email messages in mailbox marked as read when they arrive on Blackberry

We are using Outlook Exchange 2007; from yesterday when I added a new email address it is marking messages in the mailbox as read when they arrive on Blackberry 8520 Curve.  Can't for the life of me find the setting to change it and am losing the will to live!  Any help appreciated.

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BlackBerry Technical Advisor (Retired)
FrankieS
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: email messages in mailbox marked as read when they arrive on Blackberry

Hi interferingmother,

 

Welcome to the BlackBerry Support Community.

Is your email account integrated as POP on your BlackBerry® Curve™ 8520 smartphone? If it is, this KB article should provide some ways to resolve this issue. "Email messages on a Microsoft Exchange Server are marked as read when accessed via POP" http://bbry.lv/KvCTaM

 

Hope this helps.


-FS


 


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