Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

Posts: 1
Registered: ‎05-04-2012
My Device: 8520 Curve
My Carrier: Vodafone

email messages in mailbox marked as read when they arrive on Blackberry

We are using Outlook Exchange 2007; from yesterday when I added a new email address it is marking messages in the mailbox as read when they arrive on Blackberry 8520 Curve.  Can't for the life of me find the setting to change it and am losing the will to live!  Any help appreciated.

Please use plain text.
BlackBerry Technical Advisor (Retired)
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: email messages in mailbox marked as read when they arrive on Blackberry

Hi interferingmother,


Welcome to the BlackBerry Support Community.

Is your email account integrated as POP on your BlackBerry® Curve™ 8520 smartphone? If it is, this KB article should provide some ways to resolve this issue. "Email messages on a Microsoft Exchange Server are marked as read when accessed via POP" http://bbry.lv/KvCTaM


Hope this helps.



Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

Please use plain text.