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hi, over the weekend my blackberry curve seems to have shut itself down (possible the battery died)and when i restarted it all my emails had dissapeared apart from my registration email (dec 2009). it is also showing the following fault "uncaught exception index 9>=9". also some of the icons had changed position. i have checked with my service provider and there is no fault with my email account. somebodys help on this matter would be greatly appreciated.
thanks for coming back, to answer your question i havnt downloaded any apps recently, its my work fone so i very much just use it for email and calls. is there any way of checking if an app is interferering with the os?
my blackberry wont receive any new emails, i didnt make that clear in my first post (sorry) id dont mind that the previous emails are gone its just that i need to be able to get new emails to my fone. thanks
Go to the Personal Email Set Up icon and log in. Then under Help!, select Service Books, then select Send service Books.
From your desktop PC: http://www.blackberry.com/btsc/KB02830 North American Carriers - scroll down to select your carrier WorldWide Carriers - Find your carrier on the list
3. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot. This reboot, even if you have already done this, is often needed to install the service books.
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