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Lou66
Posts: 2
Registered: ‎01-13-2011
My Device: Not Specified

email reconciliation

I am trying to reconcile my email. I receive this message, "activation failed, an error was encountered when sending the activation transmission" help????

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prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve

Re: email reconciliation

Hello Lou66

 

 

Welcome to BlackBerry Support Community Forums

 

First of try this in a sequence :

 

1- Register your Handheld .

  • KB00510 How to register a BlackBerry smartphone with the wireless network
  • Wait till a Registration messages comes in your message box.

2- Resend your Service Book

  • KB02830 Send the service books for the BlackBerry Internet Service

3-  Then perform a battery pull restart like this while the device is powered On remove your battery wait for a min. then reinsert it back.

 

If that does not help go through this Knowledge Base article and see if that helps :

KB31837 : " Activation Failed.An error was encountered when sending the activation transmission " when activating a BlackBerry smartphone.

 

Try it and let us know.

 

 

Prince

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