Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

Reply
Contributor
Posts: 10
Registered: ‎12-03-2011
My Device: blackberry 8310 curve
My Carrier: Tim Italy
Accepted Solution

email setup icon missing

My Email setup icon missing and in setup wizard has 2 options:work email or skip email setup

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: email setup icon missing

Hi and welcome to the forums!

 

Try these steps.

KB10773 The Email Setup icon is missing from the BlackBerry smartphone

Thanks,

 

Bifocals

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

Contributor
Posts: 10
Registered: ‎12-03-2011
My Device: blackberry 8310 curve
My Carrier: Tim Italy

Re: email setup icon missing

1)i dont email settings choise

2)can you tell me why setup wizard dont have the choice to add email as it has to be?

3)its a second hand BB device so i cant call my provider

Contributor
Posts: 10
Registered: ‎12-03-2011
My Device: blackberry 8310 curve
My Carrier: Tim Italy

Re: email setup icon missing

and i cant go to the providers website and log in cause it tells me:the blackberry device is not registered

by the way i think it is

Forums Veteran I
Posts: 2,071
Registered: ‎10-10-2010
My Device: Z10
My Carrier: EE (Orange)

Re: email setup icon missing

Do you have a blackberry data plan active on your account as opposed to a standard carrier data plan?
Contributor
Posts: 10
Registered: ‎12-03-2011
My Device: blackberry 8310 curve
My Carrier: Tim Italy

Re: email setup icon missing

i dont think so but where can i see that?

Forums Veteran I
Posts: 2,071
Registered: ‎10-10-2010
My Device: Z10
My Carrier: EE (Orange)

Re: email setup icon missing

You need to give your carrier a call
Contributor
Posts: 10
Registered: ‎12-03-2011
My Device: blackberry 8310 curve
My Carrier: Tim Italy

Re: email setup icon missing

my provider is tim italy and every time i register this meesege come:

From blackberry

Your hanlheld has been registered with the wireless network.

Now when i go to tim italy to registry there a pop up appears and say that im not register to network...is this normal?