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BlackBerry® Curve™

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New Contributor
rai_jaz
Posts: 2
Registered: ‎10-22-2013
My Device: Curve 9360
Accepted Solution

email setup

I am unable to access the email accounts feature under setup. Is there a place to enable the feature. When I click on it using the scroll the system does not launch. Blackberry curve 9300.

 

Thanks.

Jaz.

Developer
josuefunes
Posts: 1,061
Registered: ‎06-11-2013
My Device: Bold 9700, 9790, 9900, Curve 8520, 9360, Blackberry Z10 | iPhone 5S

Re: email setup

first try those steps in the same sequence :

 

1- Register your Handheld .

  • KB00510 : How to register a BlackBerry smartphone with the wireless network
  • Wait till a Registration messages comes in your message box.

2- Resend your Service Book

  • KB02830 : Send the service books for the BlackBerry Internet Service
  • ( Wait till a Registration Message comes in your message box for each email that you have configured on your device )

3-  Then perform a battery pull restart like this while the device is powered On remove your battery wait for a min. then reinsert it back

 

After reboot , On your device go to Setup > Email account >  try to setup your email account and check if you recieve the same error . If you still recieve the same error then use your BlackBerry browser and browse to www.blackberry.com/integrate to add / edit any of your email account .

 

Good luck.

 

 

 

VIA |  Elite II

http://supportforums.blackberry.com/t5/BlackBerry-Bold/email-setup/m-p/2594583/highlight/true#M15664...

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New Contributor
rai_jaz
Posts: 2
Registered: ‎10-22-2013
My Device: Curve 9360

Re: email setup

Thank you so much!! the final step of integration worked.

 

USS
New Contributor
USS
Posts: 2
Registered: ‎10-23-2013
My Device: BlackBerry Curve 9320

Re: email setup

Hello,

 

I have got a Blackberry 9320 (Orange Prepay Blackberry Orange option activated). I set up an e-mail from Yahoo and one from Google on my phone. I have a question concerning the e-mail’s syncronization. For example if I delete an e-mail from one of your accounts from my laptop and my phone appears to me that I did not delete the e-mail. How can I synchronize the e-mail, in case that I delete an e-mail from my laptop to my phone to see the modification on my phone and vice versa. In addition I can’t see the Yahoo e-mail’s subfolders. Can someone explain me how it works?

 

Thank you,

USS