02-06-2012 03:22 PM
hi i have a bb 9360 curve and last night it just turned off, and when it came back on the screen was white and said jmv error 102, ive tried sorting out 2day with no luck at all, can anyone help please, it now just say error 102 with a white screen. much appreciated.
02-06-2012 03:34 PM
Try the steps here:
http://us.blackberry.com/support/installpc.jsp
It may take a few times, but it eventually worked for me.
02-06-2012 03:44 PM
hi thanks, but been trying that all day, but says cant connect to my device, ive tried updating but said no updates are available, so now dont know what to do.
02-06-2012 03:57 PM
I understand!
force the detection of the BlackBerry smartphone using Application Loader
http://www.blackberry.com/btsc/KB10144