Welcome to the Official BlackBerry® Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
inside custom component

BlackBerry® Curve™

Reply
New Contributor
Amikah123
Posts: 2
Registered: 02-06-2012

error 102

hi i have a bb 9360 curve and last night it just turned off, and when it came back on the screen was white and said jmv error 102, ive tried sorting out 2day with no luck at all, can anyone help please, it now just say error 102 with a white screen. much appreciated.

Please use plain text.
Forums Veteran I
Wolf359
Posts: 1,743
Registered: 12-29-2011

Re: error 102

Try the steps here:

http://us.blackberry.com/support/installpc.jsp

It may take a few times, but it eventually worked for me.

Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now!
Please use plain text.
New Contributor
Amikah123
Posts: 2
Registered: 02-06-2012

Re: error 102

hi thanks, but been trying that all day, but says cant connect to my device, ive tried updating but said no updates are available, so now dont know what to do.

Please use plain text.
Forums Veteran I
Wolf359
Posts: 1,743
Registered: 12-29-2011

Re: error 102

I understand!

force the detection of the BlackBerry smartphone using Application Loader
http://www.blackberry.com/btsc/KB10144

Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now!
Please use plain text.