07-17-2013 02:23 PM
Welcome to BlackBerry Support Forums
Please try this Knowledge Base to resolve your issue with this Error :
KB11320 : How to perform a clean reload of the BlackBerry Device software using BlackBerry desktop software for windows
I hope you already have a backup of your device , Or if you device allow first do a backup .
Additional Information can be found here :
KB30100 : "JVM 200" appears on the BlackBerry smartphone.
Try it and let us know if you feel any issue.
07-17-2013 03:26 PM
Please try it and let us know if you feel any problem .
07-18-2013 02:23 AM
Availability of lanugage depends on the OS you have in your device , If you want to add french language then you have to install an OS which support this language. You can try any french Carrier 's OS pack or your own Carrier . Then follow those steps :
1.Download an OS pack having All Language from here BlackBerry Software Download Site
2. Now Double Click on the file that you Downloaded to Install it on your PC
3. Download and install the latest BlackBerry desktop software from here BlackBerry desktop software
4.Search your C: drive for Vendor.xml and delete them, there may be one or two vendor.xml . On your PC change your folders option to show hidden files/folders ( You can skip this step if you're using your own Carrier OS pack ) :
From this point you can try two things :
Once those above steps completed Open BlackBerry Desktop Software ( 7.1 ) > Select Applications. > In the Language and Input Support section, select the language to be added to the BlackBerry smartphone (a + will appear next to the language to install) > Click Apply.
Go to C:\Program Files\Common Files\Research In Motion\AppLoader. (For 64-bit Vista or Windows 7, the path will be C: > Program Files x86 > Common Files > Research In Motion > AppLoader) double click Loader.exe.
It will install the OS that you selected on your BlackBerry .
KB13067 : How to obtain language packs for BlackBerry smartphone.
KB05305 : Localization support for BlackBerry Smartphones.