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BlackBerry® Curve™

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New Contributor
ley926
Posts: 4
Registered: ‎04-05-2013
My Device: 9800 torch

Re: error cannot get new token due to device offfline state

Me too.. I'm using 9810 torch.. Same problem. "Unable to get new token due to offline. Error40760..

I need help for this.
Visitor
cynthia2086
Posts: 1
Registered: ‎07-06-2013
My Device: blackberry - curve 9220

Re: error cannot get new token due to device offfline state

Same problem and I don't know what to dom
Forums Advisor III
iansantos
Posts: 1,392
Registered: ‎03-29-2012
My Device: BlackBerry Z10 OS Leaked 10.2.0.1725 | STL100-2

Re: error cannot get new token due to device offfline state

You need sufficient BlackBerry data plan.



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Visitor
Mitchooo
Posts: 1
Registered: ‎07-18-2013
My Device: Curve 8520

Re: error cannot get new token due to device offfline state

It's my problem too ,what to do?

JSanders
Posts: 86,600
Likes: 23,199
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: error cannot get new token due to device offfline state

Do you have the BlackBerry data plan?




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New Contributor
virajpatel
Posts: 5
Registered: ‎07-04-2012
My Device: blackberry curve-9300

Re: error cannot get new token due to device offfline state

OK i got one temporary solution of this problem.

You supposed to connect you phone with WiFi.

 

then you can access your app world ..

 

 

 

 

 

if you satisfy with this solution pls like it.

New Member
Sexy_syed
Posts: 1
Registered: ‎03-01-2014
My Device: curve apollo 9360

Re: error cannot get new token due to device offfline state

hi i am using curve 9360 software version is ( v7.1.0.523, Plastform 9.6.0.80)
getting error  cannot get new token due to device offfline state please help 

New Member
Faatimah
Posts: 1
Registered: ‎03-25-2014
My Device: Blackberry 9320

Re: error cannot get new token due to device offfline state

Hi im using a Blackberry 9700. Im trying to download whatsapp and each time i get a note saying 'Cannot get new token due to device offline state'. how do i fix this? please help asap

Contributor
ojasviparashar
Posts: 10
Registered: ‎08-05-2014
My Device: BlackBerry Torch 9800

Re: error cannot get new token due to device offfline state

I used both my mobile network (without BIS) as well as wifi but same error 40760
New Member
Nthabiseng-Semudi
Posts: 1
Registered: ‎10-19-2014
My Device: curve 9320

Re: error cannot get new token due to device offfline state

I'm also experiencing the same problem, I was wondering if you got help.... mine its even worse, when I wanna go to blackberry ID it says its unable to update the account while its offline...