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BlackBerry® Curve™

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tkaayy
Posts: 1
Registered: ‎01-23-2013
My Device: Curve 9320

fault or not?

hi! 

1.my phone can say the battery is ful and then it will start saying "battery too low for radio use"

2.it keeps rebooting

3.it keeps saying media processor busy

4.it can say the battery is full then within five minutes its on yellow 

please help!

 

 

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Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve

Re: fault or not?

[ Edited ]

Hi tkaayy

 

Welcome to BlackBerry Support Forums

 

 

It may happen because of a weak Battery or corrupt OS, So I would first try an OS reload before buying a new battery,To relaod your OS follow this Knowledge Base :

 

 KB03621 : How to Reload BlackBerry Device Software and application using BlackBerry Desktop Software

 

But first do your device Backup.If problem still persist then you can try a new battery.

 

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