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New Member
ShailBlackB
Posts: 1
Registered: ‎06-19-2013
My Device: 9220 curve

forgot my blackberry id & password

hi friends, i use 9220. i forgot my BB id password, my email is also blocked. so not able to use this model with other sim..pls guide

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New Contributor
landles
Posts: 5
Registered: ‎06-19-2013
My Device: 9320 curve

Re: forgot my blackberry id & password

I need advice. I forgot my blackberry ID and I can't access my email address. Can I create a new blackberry ID or what can I do. Please help
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JSanders
Posts: 85,712
Likes: 23,106
Solutions: 5,951
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: forgot my blackberry id & password


ShailBlackB wrote:

hi friends, i use 9220. i forgot my BB id password, my email is also blocked. so not able to use this model with other sim..pls guide



You can create and reset your BlackBerryID Password from this link:
www.bbid.com

 

******
You have to remember either the BlackBerryID password, or the secret question answer. Without either, you're stuck.
Your choices are:
--Use another email account to create an entirely new BlackBerryID (with which you will lose access to any purchased apps using the "forgotten" first BlackBerryID, or
--Find the initial email you were sent to confirm the initial BlackBerryID, and in it is a link to click to cancel and delete the account. Click on that, delete the account and then you can use that same email to create an entirely new account.
Good luck.




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New Contributor
landles
Posts: 5
Registered: ‎06-19-2013
My Device: 9320 curve

Re: forgot my blackberry id & password

Thank you. But I am unable to access the email account that I registerd for blackberry ID. Is there no other way I can create a new blackberry ID?
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Guru I
John_Clark
Posts: 15,994
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1154; PlayBook w/OS 2.1.0.1917

Re: forgot my blackberry id & password

If you are unable to access the email address used for your BBID and can't remember your password you will have to create a NEW BBID. You can use the website linked above by JSanders to create a new one.

Once you create a new one you'll have to wipe your current device in order to log in to it with a new BBID.
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New Contributor
landles
Posts: 5
Registered: ‎06-19-2013
My Device: 9320 curve

Re: forgot my blackberry id & password

I have followed the link that JSanders gave but found that it only gives steps to create a BBID. Is there perhaps another link I can follow to create a new BBID?
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JSanders
Posts: 85,712
Likes: 23,106
Solutions: 5,951
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: forgot my blackberry id & password

The link to create the BBID is on that page.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
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New Contributor
landles
Posts: 5
Registered: ‎06-19-2013
My Device: 9320 curve

Re: forgot my blackberry id & password

I have followed the link but it is not helping me at all.
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JSanders
Posts: 85,712
Likes: 23,106
Solutions: 5,951
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: forgot my blackberry id & password


landles wrote:
I have followed the link but it is not helping me at all.

Perhaps you're missing something, I don't know.

 

I've copied the exact link you need here:

 

Create a BlackBerry ID




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
landles
Posts: 5
Registered: ‎06-19-2013
My Device: 9320 curve

Re: forgot my blackberry id & password

The second link helped and I was able to create a new BBID. But now I can't access the new BBID, what do I need to do?
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