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BlackBerry® Curve™

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New Member
Posts: 1
Registered: ‎10-15-2012
My Device: blackberry 9300

got a bb but I can't load my Id or bbm. pls help

I had a bb 8250. Though when my mom upgraded she gave me her 9300. I have set up my email but I can't set up my bbm nor blackberry Id, as it says it wants the username assoicated with the phone. How can I fix this?
Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: got a bb but I can't load my Id or bbm. pls help

Hello janey12

 

Welcome to BlackBerry Support Community Forums

 

If you have a BlackBerry Data Plan on Your Account then follow the suggestion from this Knowledge Base Article .After that create your own BlackBerry ID :

 

KB05099 Steps to take before selling or after buying a previously owned BlackBerry smartphone.

 

As you are the present owner of that device  follow the direction for Purchasing a previously owned BlackBerry smartphone within that KB.

 

 

Ihope it will help.

 

 

Prince

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