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BlackBerry® Curve™

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0573271593
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0573271593
Posts: 2
Registered: ‎12-05-2012
My Carrier: mtn ghana

having problems trying to repaire my bb curve 8900

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‎12-08-2012 10:45 AM

hi

I have tried several times to repaire my bb curve 8900 device software with desktop software but this infomation keep on appearing in the middle of the process '' Application loader was unable to connect with your device. please re-connect your device. and i also see an image of a battery cancelled on my bb device as this infomation shows during the process. i tried several times to re-connect  my device but have the same issue. please i need help.

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Elite II
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John_Clark
Posts: 8,650
Registered: ‎04-01-2008
My Carrier: T-Mobile US

Re: having problems trying to repaire my bb curve 8900

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‎12-08-2012 11:17 AM

Can you plug the device into a wall charger for a while? Either that or the battery needs to be replaced.
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0573271593
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0573271593
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Registered: ‎12-05-2012
My Carrier: mtn ghana

Re: having problems trying to repaire my bb curve 8900

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‎12-08-2012 11:25 AM

I have tried a new battery but my device will load for a while and will stop loading again showing the cancelled battery.
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Wolf359
Posts: 3,134
Registered: ‎12-29-2011

Re: having problems trying to repaire my bb curve 8900

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‎12-08-2012 01:14 PM

Can you take it to the store?  I'm not sure why that is happening.  :smileysad:  Sorry to hear you're having trouble with this.

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