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BlackBerry® Curve™

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New Contributor
jprb
Posts: 3
Registered: ‎05-09-2013
My Device: blackberry curve 9220

help! dead blackberry curve 9220

hello guys, i hope you can help me with this

 

the story goes like this, i just change switch sim cards then after it my blackberyy wont turn on.

 

i wasn't charging because it has 50% power.

New Contributor
jprb
Posts: 3
Registered: ‎05-09-2013
My Device: blackberry curve 9220

Re: help! dead blackberry curve 9220

:smileysad: any help here?

Hall of Famer II
sdgardne
Posts: 48,740
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: help! dead blackberry curve 9220

Hi and Welcome to the Community!

Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):

  1. With the battery inside, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the display does
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the display does

This has been known to "kick start" some BBs.



It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:

  1. Obtain an known good and already fully charged additional battery...use it in your BB and see what happens
  2. Obtain access to a known good and identical BB...use your battery in it and see what happens

The results of this will indicate if it's your BB or your battery that has the problem.


 

Also, please try your old SIM again. Also try booting with no SIM. It may be that the new SIM you are using is bad...and needs replacing. 

 

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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New Contributor
jprb
Posts: 3
Registered: ‎05-09-2013
My Device: blackberry curve 9220

Re: help! dead blackberry curve 9220

thanks for the reply sdgardne

 

il try steps 1 - 6 :smileyvery-happy:

 

note: my BB is just 3 months old and i have never used it on a heavy application. i just use it for taking notes and planning.