Hi hikarisora
Welcome to BlackBerry Support Forums
Before going to email setup , try registrating your device with your wireless sevice provider .For that :
On the Home screen of the BlackBerry smartphone, click Options, or click Settings > Options
- For BlackBerry Device Software 4.1 to 5.0, Advanced Options > Host Routing Table >
- Press the Menu key and click Register Now
- Wait till a Registration messages comes in your message box.
KB00510 How to register a BlackBerry smartphone with the wireless network
After getting the registration message on your device try setup wizard again.
Good Luck.
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