Hi and Welcome to the Forums!
A few things to discuss...so bear with me...
1) Contrary to how others do things, RIM does not provide a desktop PIM. Others force you to use their PIM and only their PIM. RIM provides a conduit software that functions as a bridge between your chosen PIM and the BB. See this KB for compatible PIM's:
- KB12268 Applications supported by BlackBerry Desktop Manager for synchronization
2) RIM provides a Device Switch Wizard to migrate from another SmartPhone to a BB...but only for compatible devices. See this KB:
- KB05459 How to use the Switch Device Wizard to switch from another smartphone to a BlackBerry smartphone
3) If your old device is not compatible with the wizard, then RIM further provides the ability to import from ASCII and CSV files. See this KB:
- KB04312 Create and synchronize with an ASCII export file
KB11194 How to import contacts from an CSV file to the BlackBerry device - Sorry, but RIM provides no assistance on how to get your data out of your old device and into the ASCII or CSV format...that's a function of your old device.
So, your choice is, IMO, to keep using a desktop PIM to manage your data (and you should, IMO)...then choose a compatible PIM (from above). Then, get your data out of your old device and into the desktop PIM. Then, configure the BB to sync with the PIM:
- KB17022 How to configure organizer applications for synchronization using BlackBerry Desktop Manager
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
Believe it or not, Like's do matter! So, if anyone has been helpful to you, please show your appreciation by clicking the
button inside of their post. Further, if you are the original poster (OP) and your issue is solved, please remember to (on the post that is the solution) click the "Accept as Solution" button so that others can more easily find it. Cheers! Oh...and FWIW...I am not a RIM employee...and these forums are user-to-user...not user-to-RIM.
