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BlackBerry® Curve™

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Contributor
Robert_R
Posts: 11
Registered: ‎12-07-2012
My Device: blackberry curve 8520
My Carrier: vodafone

help with bb curve 9320

Hi I recently bought the 9320 curve and I had to do a security wipe last night and my battery saving mode option has disappeared now and I used to have blackberry device analyser on my device aswell after the security wipe battery saving mode is no longer there and my bb device analyser is showing in my application managment but says not running and its not in my settings no longer could I have help with resolving this issue to get my battery saving mode back and my bb device analayser back all help appreciated cheers.
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Hall of Famer II
sdgardne
Posts: 48,288
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: help with bb curve 9320

Hello,

 

Lacking any punctuation, I'm not sure I quite understand your post...but I think I got at least part of it...this KB might be helpful:

  • KB31922 BlackBerry Device Analyzer Application is missing on the BlackBerry smartphone

Good luck!


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Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: help with bb curve 9320

[ Edited ]

Hi Robert_R

 

 

 On your Homescreen Go to Options > On Search field type Battery Saving Mode , Are you able to see that function ? 

 

 

 

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Contributor
Robert_R
Posts: 11
Registered: ‎12-07-2012
My Device: blackberry curve 8520
My Carrier: vodafone

Re: help with bb curve 9320

No I cannot see this function or does it display when I type in battery saving mode.
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Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: help with bb curve 9320

Hi Robert_R

 

Connect your device and run desktop software click on applications  after the list applition list refresh check if Battery saving Mode is listed , if it is then click on + to add that function Or you have to Reload your Device Software , have seen some user having the same issue after a device wipe i;e  unable to locate Battery Saving Mode .For further instruction refer to this Knowledge Base :

 

KB03621 : How to Reload BlackBerry Device Software and application using BlackBerry Desktop Software

 

 

But first do your Device Backup .

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New Member
ReginaAndrea
Posts: 1
Registered: ‎03-07-2014
My Device: Blackberry Curve 9320
My Carrier: SMART Communications

Re: help with bb curve 9320

I have the same problem. I wiped my bb curve and my battery saver mode was lost. I try to find solutions at Blackberry Desktop Software but I couldn't find out the solution. Please reply ASAP,

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