BlackBerry® Curve™

[TillyNats]

I just bought a blackberry curve 9320 and have been trying unsucessfully to get it set up. When I go to set up and set up an email address, it just asks for an enterprise email and activation. The little bit I can find on this, seems to suggest its a buiness thing. But my mobile is private and Im a uni student not a buisness person! Why can i not set up a hotmail account?

If anybody could tell me how to, id be very grateful!! the guides I could find don't mention this!

Tilly

[sdgardne]

Hi and Welcome to the Community!

To use the proprietary BB services (including Push email capability, BBM, etc.), you must have an adequate data plan from your carrier. The carriers host BIS (BlackBerry Internet Service) for their BB users. Typically, BIS is not available via generic data plans. Many carriers call what is necessary The Blackberry Data Plan. Whatever they call it, it is the carrier who delivers BIS to their BB users -- contact them for assistance. Once you have a Push-email enabled BIS-capable data plan on your BB (at whatever fees your carrier will charge, btw), your BB-proprietary services will function (e.g., you will have Personal/Internet Email added to the email setup wizard, your BBM will function, etc).

• http://www.blackberryfaq.com/index.php/What_do_I_need_a_Data_Plan_for%3F

With hundreds of carriers in the world, each with dozens of different data plans, it's impossible to tell you specifically what any service plan might actually provide. Only the carriers can answer that question. The best thing to do is to decide what services you desire, and then talk to your carrier about obtaining (from them) a data plan that enables what you desire.

Good luck!

[TillyNats]

Thanks for the reply. I didn't think that was the problem as I was able to set everything eles up and I have an unlimited data plan. Wish they had told me this in the shop! I will go to Tmobile shop and see if they can do it for me!

[sdgardne]

A generic "unlimited" data plan will not contain anything for a BB. A "BB unlimited" data plan will include all of the BB proprietary services. There are many services that apply solely to BB users, hence they have different data plans from other devices. It is a pity that whoever you worked with at the shop was so untrained about all of this...I do hope you report (gently, of course!!) the fact to the shop manager...that person needs some serious training.

Good luck!

[TillyNats]

yes! i will do! Im a bit dissapointed if im being honest as I was looking for a phone that would last for a while. I wasn't told that i would need wifi either! Im going to go in and see what can be done! I hope they change my data plan as Id like to keep the phone

[sdgardne]

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TillyNats wrote:

I wasn't told that i would need wifi either!

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I don't know, from your posts here, where you got the idea that you "need" WiFi...it is not a requirement, but it certainly is a useful function.

Good luck and I hope they help you out. Be aware that the cost of the BB-proprietary data plans is usually more than the generic data plans...