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BlackBerry® Curve™

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New Contributor
ashandbabygirl
Posts: 2
Registered: ‎04-20-2013
My Device: curve 9300

help

i am having problems with my mouse on the key pad it moves on its own an i dont know how to fix it. 

i am also having a problem with the keypad it wil type in more then one letter. like this if i say hello it will put hhelllo

Please use plain text.
Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve

Re: help

Hi ashandbabygirl

 

Welcome to BlackBerry Support Forums

 

 

Please go through this Knowledge Base and follow those suggestion :

 

KB29640 : Trackpad ,trackball, or keyboard not working on a BlackBerry Smartphone

 

Also can you confirm if your device got wet recently ? 

 

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New Contributor
ashandbabygirl
Posts: 2
Registered: ‎04-20-2013
My Device: curve 9300

Re: help

no it did not get wet
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Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve

Re: help


ashandbabygirl wrote:
no it did not get wet

Hi ashandbabygirl

 

 

If you're sure then try the above KB which might help.

 

 

Good luck.

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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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