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BlackBerry® Curve™

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New Contributor
Umar_Shahbaz43
Posts: 3
Registered: ‎11-30-2012
My Device: curve 8520

help

hi

my web browser is not working properly in curve 8520.

whenever i open any site my scroll button doesn't work or push on the search tab.

scroll button technically working. but on the web browser it doesn't work.

e.g on facebook it doesn't press login button. and doesn't press the search button on google.

 

please help me how do i solve this problem.

 thanks 

 

 

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Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve

Re: help

Hi Umar_Shahbaz43

 

Welcome to BlackBerry Support Community Forums.

 

 

Please try this  Open your Browser > press the Menu key > Options > Scroll down to Clear Browsing Data ( mark all field ) then click on clear now. Once it is done perform a Battery pull restart like this device POWERED ON remove the Battery wait for a min. then reinsert it back wait till device reboots.Try it and see if that solves your issue.

 

 

Prince

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Contributor
cochamarco
Posts: 104
Registered: ‎12-01-2012
My Device: BB Bold

Re: help

I think the problem not from your scroll button but from your connection
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New Contributor
Umar_Shahbaz43
Posts: 3
Registered: ‎11-30-2012
My Device: curve 8520

Re: help

thanks buddy

it is working after your help

:smileyhappy:

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New Contributor
Umar_Shahbaz43
Posts: 3
Registered: ‎11-30-2012
My Device: curve 8520

Re: help

thank you dear

it is working now due to your help.

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Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve

Re: help

Hi Umar_Shahbaz43

 

 

                     You are Welcome .. and  glad that your problem has been resolved.:smileyhappy:

 

 

 

Prince

______________________________________________________________________

 

Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Please use plain text.