Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

Reply
New Contributor
bluetiger30
Posts: 3
Registered: ‎06-06-2013
My Device: curve 8520
My Carrier: t mobile

how can I downgrade to bbm 6 so that I can restore my list of contacts

Hello , how can I downgrade to bbm 6 so that I can restore my list of contacts 

I cant use the BB ID because I used it on another phone and it deleted all the previous contacts on the old phone so I made a new id for the old phone and now I need to restor my contacts from a bak file 

Please use plain text.
Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: how can I downgrade to bbm 6 so that I can restore my list of contacts

Hello bluetiger30

 

Welcome to BlackBerry Support Forums

 

If you want to Instal BBM6.2 then you can , but before that Uninstall any existing version of BBM from your device .

On your Homescreen Go to Options >  Application  > Locate and delete BlackBerry Messenger from there.

 

KB10040  :  How to view or remove installed application on a blackberry smartphone

 

After deleting do a Battery Pull Restart like this device POWERED ON remove the battery wait for a  min. then re-insert it back . After reboot use your BlackBerry Browser and browse to http://mobileapps.blackberry.com/devicesoftware/entry.do?code=bbm6 to download BBM6.2 .

 

 

Good luck.

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Please use plain text.
New Contributor
bluetiger30
Posts: 3
Registered: ‎06-06-2013
My Device: curve 8520
My Carrier: t mobile

Re: how can I downgrade to bbm 6 so that I can restore my list of contacts

the link is not working . Can u please post another one 

Please use plain text.
Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: how can I downgrade to bbm 6 so that I can restore my list of contacts


bluetiger30 wrote:

the link is not working . 


The above link is an active and working link for downloading BBM6.2  !

 

You have to use your BlackBerry browser to download it .

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Please use plain text.