06-06-2013 11:43 PM
Hello , how can I downgrade to bbm 6 so that I can restore my list of contacts
I cant use the BB ID because I used it on another phone and it deleted all the previous contacts on the old phone so I made a new id for the old phone and now I need to restor my contacts from a bak file
06-07-2013 02:47 AM
Welcome to BlackBerry Support Forums
If you want to Instal BBM6.2 then you can , but before that Uninstall any existing version of BBM from your device .
On your Homescreen Go to Options > Application > Locate and delete BlackBerry Messenger from there.
KB10040 : How to view or remove installed application on a blackberry smartphone
After deleting do a Battery Pull Restart like this device POWERED ON remove the battery wait for a min. then re-insert it back . After reboot use your BlackBerry Browser and browse to http://mobileapps.blackberry.com/devicesoftware/en
06-12-2013 03:57 AM
the link is not working .
The above link is an active and working link for downloading BBM6.2 !
You have to use your BlackBerry browser to download it .