11-14-2012 05:34 AM
Thanks for accepting me into your community. well, I am have an issue. My bb was stolen last night and I want to block my phone because all information about me is in it. everytn is active and it gives me concern. i do not trust the police on the issue. please I need to block my phone totally. thiese are the details: Model: 9300 IMEI;358033040238130 product code: 1142 pin: 277c0a94 BT MAC:E8 3E B6 50 D3 78 prd: 30231-026. please, I need the help of the comunity. I would be grateful if I get a mail of total de-activation. thanks in anticipation.
11-16-2012 08:43 AM
Hi smilingchioma,
Welcome to the Support Community!
Your network provider handles all issues regarding lost or stolen BlackBerry® smartphones. Please contact them for further assistance with this.
Thank you.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Click Solution? for posts that have solved your issue(s)!