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BlackBerry® Curve™

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New Contributor
helenwong
Posts: 2
Registered: ‎10-24-2012
My Device: blackberry curve 9360
My Carrier: Rogers

i cannot connect to my home wifi but it says its connected!! HELLP

[ Edited ]

i have the blackberry curve 9360 and right now, i cannot connet to my homes wifi. it says its connected but when i go to open a browser, go on youtube or facebook, it says, "unable to connect to internet, please try again later. if the problem persist please contact your service provider" 

i have tried rebooting and restarting my phone and that doesn't seem to work.

if somebody can help me, it would mean the world to me!

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Forums Veteran I
jamead1981
Posts: 2,071
Registered: ‎10-10-2010
My Device: Z10
My Carrier: EE (Orange)

Re: i cannot connect to my home wifi but it says its connected!! HELLP

Has it ever worked? Do you have an active blackberry data plan on your account rather than a standard carrier data plan? 

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New Contributor
helenwong
Posts: 2
Registered: ‎10-24-2012
My Device: blackberry curve 9360
My Carrier: Rogers

Re: i cannot connect to my home wifi but it says its connected!! HELLP

[ Edited ]

i only have a standard carrier data plan.

yes, it has worked perfectly fine before we switch out home internet to another company

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