BlackBerry® Curve™

[konsr]

HEEEELP......i forgot my security password that the cellphone asks for unlocking the keypad what can i do in order not to lose all my informaton.i've tried 4times to put the password and its incorrect,i have a last try baut then it says that all the info will be erased.Is there a way to backup or unlock it..?I also tried wth  the cd to backup but i can't because it needs the password.

ps.my cellphone is blackberry 8900

[sdgardne]

Hi there!

A bad situation. BBs are designed secure. There is no backdoor password. There is no way for anyone to tell you your password. Quite simply, once you exceed the maximum number of allowed failed attempts, your BB will wipe clean. There is no way to avoid it. You are about to migrate from the latter to the former of this statement:

• There are two kinds of computing device users: Those who have lost data, and those who will.

Backups are not a reactive activity -- they are preventive. And you have already lost your chance to prevent your data loss.

Sorry.

[konsr]

thanx...for the help...i'm from greece nad there'sno technical support here...ccan i ask something else...the last 2 days...when i put the password it didn't appearon screen with stars but with numbers...my password was in numbers but in this situation how can i be aware of the fact that the cellphone used either letters or numbers for the password..since at the begginning stars had appeared on screen?

[JSanders Resident Expert]

It is common for users to assume they are inputting a number, when they are actually inputting an alpha character.

For example, if you "thought" your password was 1234, it could actually be "1ers"

because you only held down the ALT key on the first character.

Make sense?

[konsr]

thanx a lot i'll check it...

[gumanchoudhary]

I remember the password but it is not accepting the password. Previsously when I used to enter the password, it got converted to star but now they remain as alphabets visible on screen. I have entered the password more than 25times but I am unable to unlock it. Pls let me know how do I unlock it as I am ready to loose the data.

[sdgardne]

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gumanchoudhary wrote:

I remember the password but it is not accepting the password. Previsously when I used to enter the password, it got converted to star but now they remain as alphabets visible on screen. I have entered the password more than 25times but I am unable to unlock it. Pls let me know how do I unlock it as I am ready to loose the data.

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Hi and Welcome to the Forums!

After a certain number of tries (by default, 5 I think), the BB shifts to clear text when you type the password as an aid to help you enter the proper code.

But, 25 attempts? I'm not aware of any BB that allows more than 10 before it wipes clean. Very odd...

[nix1929]

I LOVE YOU. seriously, no joke at all. right now, you are my favourite person in the world! I was on my last attempt, and if I had got it wrong then would have wiped my entire phone, so I tried what you said and it worked! I owe you my sanity, muchos gracias x

[pipe99chumby]

Thank yooooou! This helped me... but what actually happened to me is that i LOCKED the ALT option by pressing ALT + aA.... My password was uiop and it turned in _-+@ ..... Thank you. My case is an example that should help someone! 

[JSanders Resident Expert]

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pipe99chumby wrote:

Thank yooooou! This helped me... but what actually happened to me is that i LOCKED the ALT option by pressing ALT + aA.... My password was uiop and it turned in _-+@ ..... Thank you. My case is an example that should help someone! 

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Great, glad this helped you out.

Good luck!