BlackBerry® Curve™

[courtney-jade]

hello i have lost my blackberry curve 8520 the battery is dead and i need to know how to find / track it down pleeeease help xx

[prince2012]

Hello courtney-jade,

Welcome to the Community,

What really you want to know Battery or tracking  your device ?

Try to elaborate. For tracking  it depends that how you used Blackberry Protect ,and for Battery you should explain otherwise it a guessing game.

Good Luck 

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[courtney-jade]

well i have lost my phone but the battery is dead and i dont think you can track it when the batterys dead  but i want to know if  i can and how to track it xx

[prince2012]

Hello courtney-jade,

    I want you to look at this Article of KB How to use Blackberry Protect to determine the location of a blackberry device

If your device is device password enabled  then if somehow someone manage with a new battery then after 10 consecutive wrong password attempt will result in total wipe of your device .

Good Luck

Prince

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[courtney-jade]

thank u ever so much i would have worked if my phone was turned on xxx

[prince2012]

hi jade

                You are welcome.

Good Luck.

Prince

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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.