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New Contributor
sasha212
Posts: 6
Registered: ‎08-22-2012
My Carrier: vodafone

i need help with my bb curve 8520 urgently

my blackberry was low on battery so i plugged the charger into it but it wouldnt charge, so i took the battery out of the phone, put it back in then put it back on charge to see if it had made a difference, the phone wouldnt turn on but came up with a red light which lasted 30 seconds then went out, my phone hasnt turned on since and the red light doesnt come on now even if i take the battery out and put it back in, can some one help please? :smileyhappy:

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JSanders
Posts: 80,471
Likes: 22,311
Solutions: 5,747
Registered: ‎04-01-2008
My Carrier: Verizon

Re: i need help with my bb curve 8520 urgently

Attempt to start your 8520 in Safe Mode as described below.

Go to Options > Advanced > Applications and delete any third party themes or applications.

And then, restart in normal mode.

 

***********
Article ID: KB17877 How to start a BlackBerry smartphone in Safe Mode http://www.blackberry.com/btsc/KB17877




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New Contributor
sasha212
Posts: 6
Registered: ‎08-22-2012
My Carrier: vodafone

Re: i need help with my bb curve 8520 urgently

i cant do this as the led red light doesnt even appear anymore, it seems like it has no life in it at all

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JSanders
Posts: 80,471
Likes: 22,311
Solutions: 5,747
Registered: ‎04-01-2008
My Carrier: Verizon

Re: i need help with my bb curve 8520 urgently

You're taking the battery out, putting it back and following the procedure to press and hold the escape key?




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New Contributor
sasha212
Posts: 6
Registered: ‎08-22-2012
My Carrier: vodafone

Re: i need help with my bb curve 8520 urgently

yes im taking the battery out and putting it back in and following what you told me to do, but the red light isnt appearing anymore, and hasnt appeared since the day after it stopped working

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JSanders
Posts: 80,471
Likes: 22,311
Solutions: 5,747
Registered: ‎04-01-2008
My Carrier: Verizon

Re: i need help with my bb curve 8520 urgently

Try this, please"

 

1) Make sure you have Blackberry Desktop Manager installed.
http://na.blackberry.com/eng/services/desktop/
2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):

"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm

3) The Application Loader Wizard will appear -- click "Next."
4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.

NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
http://www.blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads
Just select the appropriate carrier and network type, select your Blackberry model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.

Additional information:
Article ID: http://www.blackberry.com/btsc/KB10144
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader




1. If any post helps you please click the Like Button below the post(s) that helped you.
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New Contributor
sasha212
Posts: 6
Registered: ‎08-22-2012
My Carrier: vodafone

Re: i need help with my bb curve 8520 urgently

when i go to step 4, it doesnt give me any options in the drop down menu, do you know why this might be?. and will this procedure work even if my phone does not turn on?, or does my phone have to turn on for this to all work?

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New Contributor
sasha212
Posts: 6
Registered: ‎08-22-2012
My Carrier: vodafone

Re: i need help with my bb curve 8520 urgently

do you think it could be some thing wrong with the connector in the phone that the charger goes into, or maybe i need a new battery, i had to buy one a couple of months ago because it had overheated and my phone wouldnt turn on, but the battery had grow conciderably and the back of my phone wouldnt fit on properly anymore, there isnt any sign of this so im not sure if its the same problem or not, what do you think?

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