BlackBerry® Curve™

[captainmadz315]

I have a problem and so far the addresses: webmaster@rim.com and help@rim just return with an automated msg. 

less than 12 hours ago my blackberry was stolen along with sevral other items from my apartment. I have my pin memorised but i didnt store my imei anywhere else. I would like to trace my phone,but to do that i have to give my cellular service operator the imei. is there anyway i can get it from rim or blackberry?

[prince2012 · Accepted solution]

Hi captainmadz315

Welcome to BlackBerry Support Forums

Sorry for your loss. Please edit your post and remove your device pin and your email address,this is a public Forum and it is not good to post such credentials .

Regarding your IMEI number ,you can find it on  Original package box that comes with your device if you have that,  Or sometime your Carrier can also provide this information but for that you had to convince them.Please have a look at this Article it might help you   Lost or Stolen BlackBerry -- What to do?  

[captainmadz315]

Thank you for the prompt reply. i was also thinking i might be able to get the imei from the carrier. but since it was the weekend i thought i might try Blackberry so long. i will do as you advised. i hope i get my phone back soon. festive greetings to you sir.

[prince2012]

Hi captainmadz315

                                 Good luck and I wish you get support from your Carrier in this regard. I believe there is a good reason behind every bad experience we face in our life.So cheer up and Merry Christmas