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BlackBerry® Curve™

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19shadow77
Posts: 1
Registered: ‎11-07-2012
My Device: blackberry curve 8520
My Carrier: SFR

incoming calls all show as unknow numbers

hi everyone

 

I have a blackberry curve 8520

for the past week, all the calls that I receive show as "unknow numbers"

they're all saved in my contacts but no name on numbers appears, when the phone rings it says "unknow numbers", I did not have this problem before so I don't understand what's happening

 

anything needs to be change in my settings??

thanks for the help anyone can give me

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BlackBerry Technical Advisor (Retired)
Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: incoming calls all show as unknow numbers

Hi 19shadow77 and welcome to the BlackBerry Support Community Forums!

 

Do you have the caller ID service with your wireless provider? The service is required to see the names of the callers when they arrive on your BlackBerry® smartphone.

 

Thanks.

 

-CptS

 

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