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BlackBerry® Curve™

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New Contributor
nicolahare1989
Posts: 5
Registered: ‎08-19-2011
My Device: 8310
My Carrier: 02
Accepted Solution

internet does not connect

my internet wont connect, i can receive emails and make calls but when i go to access the WAP it lets me type the address but says at the bottom requesting, loading then once it has loaded its just a blank screen, there is no pictures or anything.

 

Please help.

 

thank you 

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JSanders
Posts: 82,941
Likes: 22,690
Solutions: 5,841
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: internet does not connect

1. Open your Browser > press the Menu key > Options > and find the option to clear the browser cache.

 

2. Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.




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New Contributor
nicolahare1989
Posts: 5
Registered: ‎08-19-2011
My Device: 8310
My Carrier: 02

Re: internet does not connect

worked a treat, thanks
Please use plain text.
JSanders
Posts: 82,941
Likes: 22,690
Solutions: 5,841
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: internet does not connect

You are very welcome.

Good luck.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.