BlackBerry® Curve™

[porcha24]

I have a blackberry curve 9520 vodafone told me to reset my internet settings because I have been having trouble with the internet , I don't know how to do this, can you help?

[prince2012]

Hi porcha24

                    What trouble you are having on your device with Internet and what Internet setting that Vodafone guy told you to reset on your device. 

[porcha24]

It says in security there is no apn profile or one has not been specified so vodafone told me to reset my internet settings but I don't know how to do this

[prince2012]

HI porcha

If they told you to reset / check your APN then first call Vodafone to know the APN ( Access Point Name ) , Also on which device you want to check APN is it Curve 9320 or Storm 9520 ? 

For Curve 9320 running OS 7 > On your Homescreen Go To Options > Device > Advance System Settings >  TCP IP >  On that screen enter the correct APN , Username /Password obtained from Service provider ( Vodafone ).Save those setting.

For Storm 9520 running OS5 > Options > Advance Options > TCP IP > Enter APN , Username / Password obtained from your service provider. then save those setting.

[porcha24]

What does vendor type mean? Its asking me to select vendor type

[prince2012]

Who is asking vendor type and where ? 

[porcha24]

Options-security-advanced -vpn

[prince2012]

---

porcha24 wrote:
Options-security-advanced -vpn

---

Hi porcha24

 To set your APN go to the location as mentioned above .