02-04-2013 04:58 AM
Welcome to BlackBerry Support Forums
When you press the dial key are you unable to see your Call logs ?
The recent version of BlackBerry World need the latest version of BlackBerry ID software , Reboot your device by removing the battery while your device is Powered On , after reboot Open BlackBerry World it will prompt you to update BlackBerry ID Software if you have not done yet.
02-04-2013 06:11 AM
i can see my call logs but there's no dial number and received number only missed calls are shown! i can see only missed calls!
yes i've removed battery but it's not working! there's error message when it rurned on it says " uncaught exception:index 27>=27"
and then says, "uncaught exception:Application Regestry.get or wait for (0x7e82477365c3985) owner died thread (Thread-85088256,5)
02-04-2013 06:55 AM
When you got this error and what is number at file free,Check the File Free at Options > Status, what is the number at File Free ?
02-10-2013 02:18 AM
You free files seems well , To resolve your issue first do a backup using BlackBerry Desktop Software, when you done perform a Clean OS reload ,I am sure it will fix all of your issue, for further help refer to this Knowledge Base :
KB12487 : How backup BlackBerry smartphone Data using BlackBerry desktop software for Windows
KB03621 : How to Reload BlackBerry Device Software and application using BlackBerry Desktop Software
Try it and let us know of your progress.