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BlackBerry® Curve™

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New Contributor
MNRob
Posts: 4
Registered: ‎01-18-2013
My Device: Blasckberry Curve 8900
My Carrier: T-Mobile

lost home screen image

I set a picture as my home screen image. So far so good. Later when I went to copy it out of the pictures folder it was not there. I tried reset home screen image to see if it would move back and now it's nowhere as far as I can see. I did not explicitly delete it. Is it gone for good?

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BlackBerry Technical Advisor (Retired)
hmthepirate
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: lost home screen image

Hello MNRob and welcome to the BlackBerry Support Community Forums.

 

Sorry to hear you're experiencing an issue with your Wallpaper.

 

The photo that you used as wallpaper, did you take this photo or was it a preinstalled image?

 

If you go to your Media folder, into Pictures are you able to see this photo among the photos? 

 

Thanks!

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

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New Contributor
MNRob
Posts: 4
Registered: ‎01-18-2013
My Device: Blasckberry Curve 8900
My Carrier: T-Mobile

Re: lost home screen image

I took the photo and can no longer see it in any pictures folder. I believe I was in All Pictures when I set it as my home page image. I can see the other photos I took around the same time.

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BlackBerry Technical Advisor (Retired)
hmthepirate
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: lost home screen image

To clarify, when you are in your Photos, you can find all of the except this one photo you had used as wallpaper?

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!



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New Contributor
MNRob
Posts: 4
Registered: ‎01-18-2013
My Device: Blasckberry Curve 8900
My Carrier: T-Mobile

Re: lost home screen image

That's correct. Strictly speaking, I go to Media then Pictures then All Pictures to see the photos which I assume is what you mean by my Photos..

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BlackBerry Technical Advisor (Retired)
hmthepirate
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: lost home screen image

Yes. And when you do this, you see all your photos except the one you had used as Wallpaper?

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!



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New Contributor
MNRob
Posts: 4
Registered: ‎01-18-2013
My Device: Blasckberry Curve 8900
My Carrier: T-Mobile

Re: lost home screen image

Yes

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BlackBerry Technical Advisor (Retired)
hmthepirate
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: lost home screen image

Check for hidden photos as shown in http://bbry.lv/O5fvUW. Are you able to locate the photo?

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!



Please use plain text.