10-30-2008 09:09 AM
Solved! Go to Solution.
10-30-2008 10:10 AM
Greetings, and welcome to the BlackBerry.com Support Forums.
Reason : You have installed Desktop Manager using the 'Desktop Redirector' option.
Step 1: If you're not using Redirector, you should uninstall Desktop Manager and then reinstall it using the BlackBerry Internet Service option.
Step 2: On your device, go to: Options > Advanced > Service Book, and delete all service books for [Desktop]
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
11-04-2008 10:25 AM
11-04-2008 01:20 PM
Thanks for your help it worked now. Just wish getting ride of junk emails was as easy. Thanks again for all your help, didn't think it would be so easy to resolve the problem.