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BlackBerry® Curve™

New Member
Posts: 1
Registered: ‎08-18-2011
My Device: 9300
My Carrier: o2

missing menu option to recieve via Bluetooth

[ Edited ]

Hi There,


I have a 9300 with 6 OS installed.


I am unable to receive videos via Bluetooth because when I go Media >>>> Media Type >>>> Options, I don’t see the "Receive via Bluetooth option.  My Bluetooth is turned on and our phones are paired, but the menu option is missing on my phone.


What could be wrong, and how can I fix it, will doing a factory reset to reset the phone back to v5 and then reinstalling 6 OS fix this problem.  Or can someone tell me how to receive files via Bluetooth at least





Hall of Famer II
Posts: 51,959
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (, Playbook (
My Carrier: TMobile USA

Re: missing menu option to recieve via Bluetooth

Hi and Welcome to the Community!


You are not doing anything wrong...see this KB:

  • KB05409 Transfer a file using Bluetooth technology between two BlackBerry smartphones


Since you are on OS 6, there is no "receive using BT" command to execute.


Good luck and let us know!

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