missing menu option to recieve via Bluetooth

jason_telford3 · ‎08-18-2011

Hi There,

I have a 9300 with 6 OS installed.

I am unable to receive videos via Bluetooth because when I go Media >>>> Media Type >>>> Options, I don’t see the "Receive via Bluetooth option. My Bluetooth is turned on and our phones are paired, but the menu option is missing on my phone.

What could be wrong, and how can I fix it, will doing a factory reset to reset the phone back to v5 and then reinstalling 6 OS fix this problem. Or can someone tell me how to receive files via Bluetooth at least

Thanks

Jason

sdgardne · ‎11-28-2008

Hi and Welcome to the Community!

You are not doing anything wrong...see this KB:

KB05409 Transfer a file using Bluetooth technology between two BlackBerry smartphones

Since you are on OS 6, there is no "receive using BT" command to execute.

Good luck and let us know!

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missing menu option to recieve via Bluetooth

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