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alan61
Posts: 1
Registered: ‎11-30-2012
My Device: bold 9790

mms on blackberry 9790

I've had my new bb 9790 for 2 months and cannot send or receive mms. I'm on contract with virgin mobile . Their help desk reply was to download latest s/w. This I've done but that changed nothing. When trying to open mms thro' link message says "unable to find the requested server" Any ideas

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Developer
peppinoibra
Posts: 44
Registered: ‎01-20-2012
My Device: playbook

Re: mms on blackberry 9790

you set up a cell for mms?
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JSanders
Posts: 85,301
Likes: 23,053
Solutions: 5,931
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: mms on blackberry 9790


peppinoibra wrote:
you set up a cell for mms?

Why don't you explain how that would be done?




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JSanders
Posts: 85,301
Likes: 23,053
Solutions: 5,931
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: mms on blackberry 9790


alan61 wrote:

I've had my new bb 9790 for 2 months and cannot send or receive mms. I'm on contract with virgin mobile . Their help desk reply was to download latest s/w. This I've done but that changed nothing. When trying to open mms thro' link message says "unable to find the requested server" Any ideas


Do you have the BlackBerry Data Plan from Virgin on your account?

Or , a generic data plan?

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
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Contributor
cochamarco
Posts: 104
Registered: ‎12-01-2012
My Device: BB Bold

Re: mms on blackberry 9790

try to call your service provider to ask about your problem
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Developer
peppinoibra
Posts: 44
Registered: ‎01-20-2012
My Device: playbook

Re: mms on blackberry 9790

hello I'm sorry if I have not explained how to do, but unfortunately I'm Italian and I do not know the configuration of your telephone operators, but if you call the assistance of your service provider, they send you a message that makes the configuration automatically.
If I helped you click (LIKE) thanks
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JSanders
Posts: 85,301
Likes: 23,053
Solutions: 5,931
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: mms on blackberry 9790

Actually, the user above probably needs to subscribe the the proper BlackBerry Data Plan.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
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