07-05-2012 04:55 AM
my 9380 has frozen during at 8% during a software update, anything i can do,,going on for 3 hours now
07-05-2012 04:58 AM
sli101 wrote:my 9380 has frozen during at 8% during a software update, anything i can do,,going on for 3 hours now
Hi sli101,
Read this thread http://supportforums.blackberry.com/t5/BlackBerry-
Thanks.
Hope it helps. Good luck!

07-05-2012 05:17 AM
didnt work, safe mode apperard on the screen but would not let me do anything then begun the software update again????
07-05-2012 05:20 AM
After you delete Social Feeds and Smart Card databases, reboot your BlackBerry and start to update again.
Thanks.
Good luck!

07-05-2012 05:22 AM
frozen at 8% again...cant take much more of this..my bb is essential...help
07-05-2012 05:25 AM
Use App Loader. Read this article.
How to force the detection of the BlackBerry smartphone using Application Loader
Good luck!
