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BlackBerry® Curve™

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New Member
devang_kapil
Posts: 6
Registered: ‎11-19-2012
My Device: 2011-Curve 8520
My Carrier: idea

my Blackberry devise is not booting up

Hi,

 

I am using Blackbeery Curve 8520, since morning its not booting up, also i don't have any recent backup, how can i get it 

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New Contributor
MARTA_CUME
Posts: 5
Registered: ‎11-17-2012
My Device: 9300
My Carrier: Vodafone turkey, Vodafone spain

Re: my Blackberry devise is not booting up

try plugging it and then booting

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New Member
devang_kapil
Posts: 6
Registered: ‎11-19-2012
My Device: 2011-Curve 8520
My Carrier: idea

Re: my Blackberry devise is not booting up

tried many times, but it not worked
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New Member
devang_kapil
Posts: 6
Registered: ‎11-19-2012
My Device: 2011-Curve 8520
My Carrier: idea

Re: my Blackberry devise is not booting up

 
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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: my Blackberry devise is not booting up

Hi devang_kapil

 

 

Welcome to BlackBerry Support Community Forums

 

 

Please elaborate your problem.Is it happened  just today and is your battery fully charged ? Have you installed any new apps or anything before this problem appear ?

 

 

 

Prince

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___________________________________________________________________________

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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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New Member
devang_kapil
Posts: 6
Registered: ‎11-19-2012
My Device: 2011-Curve 8520
My Carrier: idea

Re: my Blackberry devise is not booting up

no, i haven't installed any new application recently, last night in my battery drained, i put the cell in charging but after charging it is not booting, booting process stop in half
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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: my Blackberry devise is not booting up

Hi kapil

 

 

                If our Battery drains completely it might take hours to charge it fully ,but if  you are sure that your Battery is fully charge by now then please try to start your device on Safe Mode.

 

KB17877  : How to start a BlackBerry smartphone in Safe Mode.

 

Please try it to see if you device boots on safe mode.

 

 

Prince

_____________________________________________________________________________

 

Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

 

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Please use plain text.
New Member
devang_kapil
Posts: 6
Registered: ‎11-19-2012
My Device: 2011-Curve 8520
My Carrier: idea

Re: my Blackberry devise is not booting up

not starting even in safe mode
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New Member
devang_kapil
Posts: 6
Registered: ‎11-19-2012
My Device: 2011-Curve 8520
My Carrier: idea

Re: my Blackberry devise is not booting up

Below is the problem occurring

Blackberry
Booting------------------------------------------booting stop here
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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: my Blackberry devise is not booting up

Hi  kapil

 

 

                   As you device is on a reboot loop, you can use Application loader to force the detection of your device and load the OS back into your device. Follow this Knowledge Base Article :

 

 KB10144 : How to Force the detection of the BlackBerry smartphone using Application Loader.

 

Remember  this process you will delete all the data within your device.

 

 

Prince

_____________________________________________________________________________

 

Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Please use plain text.