BlackBerry® Curve™

[devang_kapil]

Hi,

I am using Blackbeery Curve 8520, since morning its not booting up, also i don't have any recent backup, how can i get it 

[MARTA_CUME]

try plugging it and then booting

[devang_kapil]

tried many times, but it not worked

[prince2012]

Hi devang_kapil

Welcome to BlackBerry Support Community Forums

Please elaborate your problem.Is it happened  just today and is your battery fully charged ? Have you installed any new apps or anything before this problem appear ?

Prince

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[devang_kapil]

no, i haven't installed any new application recently, last night in my battery drained, i put the cell in charging but after charging it is not booting, booting process stop in half

[prince2012]

Hi kapil

                If our Battery drains completely it might take hours to charge it fully ,but if  you are sure that your Battery is fully charge by now then please try to start your device on Safe Mode.

KB17877  : How to start a BlackBerry smartphone in Safe Mode.

Please try it to see if you device boots on safe mode.

Prince

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[devang_kapil]

not starting even in safe mode

[devang_kapil]

Below is the problem occurring

Blackberry
Booting------------------------------------------booting stop here

[prince2012]

Hi  kapil

                   As you device is on a reboot loop, you can use Application loader to force the detection of your device and load the OS back into your device. Follow this Knowledge Base Article :

 KB10144 : How to Force the detection of the BlackBerry smartphone using Application Loader.

Remember  this process you will delete all the data within your device.

Prince

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