08-11-2012 03:02 PM
i have a blackberry curve 9360 and at about 5am my blackberry messenger stopped recieving recent updates and the none of my messages would send to any of my cntact so i left it for 14 hours and messages still wouldnt sent, so i asked a friend and i was told to take out my battery and restart my whole phone but then when i went to put my battery back in my phone wouldnt turn on,there was no red light,so i kept trying again leaving my battery out for 10 minutes and i even plugged it into the charger and into my laptop and nothing is happening, i have only had it for about 4 months.
08-11-2012 05:01 PM
Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!