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BlackBerry® Curve™

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New Contributor
rachieee
Posts: 9
Registered: ‎01-04-2013
My Device: blackberry curve
Accepted Solution

my blackberry curve

i'm having a few problem with my mouse bit on my phone, one minture its working and  the next its not, i click but it wont let me do anything else, just wondering if anyone could help me.

Contributor
kharleljohn
Posts: 20
Registered: ‎01-04-2013
My Device: blackberry curve 8520

Re: my blackberry curve

Have you tried battery pull on your handset?



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New Contributor
rachieee
Posts: 9
Registered: ‎01-04-2013
My Device: blackberry curve

Re: my blackberry curve

nope, i dont know what it is?

Contributor
kharleljohn
Posts: 20
Registered: ‎01-04-2013
My Device: blackberry curve 8520

Re: my blackberry curve

Pull out the battery of your device while your handset is turned on


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Hit like if you think i deserve it
Hit "accept as a solution" if i had helped you
New Contributor
rachieee
Posts: 9
Registered: ‎01-04-2013
My Device: blackberry curve

Re: my blackberry curve

ive took my battery out loads of times soo i gave up and wrote something on here to see if anyone could help me?

Contributor
kharleljohn
Posts: 20
Registered: ‎01-04-2013
My Device: blackberry curve 8520

Re: my blackberry curve

Since you've already did battery pull, do you consider to upgrade or reinstall OS version of your device?



I Hoped that i had helped you

Hit like if you think i deserve it
Hit "accept as a solution" if i had helped you
New Contributor
rachieee
Posts: 9
Registered: ‎01-04-2013
My Device: blackberry curve

Re: my blackberry curve

how do i do that? and how would that make the mouse not work sometimes?

Contributor
kharleljohn
Posts: 20
Registered: ‎01-04-2013
My Device: blackberry curve 8520

Re: my blackberry curve

Possible cause would be a Software glitch or Hardware malfunction, What Blackberry device are you using?


I Hoped that i had helped you

Hit like if you think i deserve it
Hit "accept as a solution" if i had helped you
New Contributor
rachieee
Posts: 9
Registered: ‎01-04-2013
My Device: blackberry curve

Re: my blackberry curve

BlackBerry Curve 8520

Contributor
kharleljohn
Posts: 20
Registered: ‎01-04-2013
My Device: blackberry curve 8520

Re: my blackberry curve

http://ph.blackberry.com/software/smartphones/update.html

1. Download BB desktop manager,
2. Download OS with your country / local telco
3. install everything
4 connect your phone
5. update OS / reinstall OS

i hope this helps you


I Hoped that i had helped you

Hit like if you think i deserve it
Hit "accept as a solution" if i had helped you