02-18-2013 08:35 AM
hi, my curve became extermely frozen since the last two days, I've tried to remove battery and reput it; but, without any change-the same problem-
I've connected it on my PC with desktop manager, but it gets slow too.The device reboot by itself.
i want to delete a software I've installed, but I can't
Solved! Go to Solution.
02-18-2013 09:05 AM
Welcome to Blackberry Support Forums
If you think any Installed application is creating such issue and you are unable to delete that application on normal mode then Boot your device on Safe Mode :
KB17877 : How to start a BlackBerry smartphone in Safe Mode
On Safe Mode delete that application from Options > Device > Application Management Or Options > Application depending on device OS , Highlight that particular application > press the menu key and delete it.
KB10040 : How to view or remove installed applications on a BlackBerry smartphone
Once deleted Reboot your device by removing the battery while your device is Powered On , wait for a min. then re-insert it back. after reboot see if issue resolves.