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BlackBerry® Curve™

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dani369
Posts: 1
Registered: ‎03-17-2013
My Device: blackberry 8520
My Carrier: danielle hughes

my phone wont turn on

My blackberry 8520 wont turn on. Last night i turned my phone off then removed the battery because it froze, which i always do but soon after when i put the battery back in it only loads up to about 60% and then wont load any further, had the phone for a year and its important to me due to uni etc.. please can someone give me advice of what i should do? Upsetting me.
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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: my phone wont turn on

Hello dani369

 

Welcome to BlackBerry Support Forums

 

Please try to Boot your device on Safe Mode :

KB17877How to start a BlackBerry smartphone in Safe Mode.

 

While you're on safe mode , think carefully if you recently installed any application last night after which your device freeze, if it is that delete that app or any which you think might be responsible for this problem.

 

KB10040 :  How to view or remove installed application on a blackberry smartphone

 

Try it and let us know.

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