10-22-2012 11:25 AM
how can i resolve this so my blackberry starts working again i didnt smash it or anything. ive taken the baterry out and sim loads of times and it still shows white it wont let me do anything so i cant dowload any softwares tell me what to do.
10-22-2012 11:40 AM
Welcome to BlackBerry Support Community Forums
As you have already tried Battery Pull restart then you can try reloading your device software to see if that helps.Look at this Article of Knowledge Base and follow the suggestion. :
KB30280 : BlackBerry smartphone displays a blank white or black screen.
So please try it and let us know the results.
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