Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

Reply
New Member
natsmiele
Posts: 1
Registered: ‎01-18-2013
My Device: curve 9320

navigation key curve 9320

my navigation key is very sensitive!! when typing a message the cursor jumps all over the place, and when its on home screen it jumps between the menu bars.

 

has anyone every had this? or any ideas what to do? 

Forums Veteran III
Wolf359
Posts: 3,588
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: navigation key curve 9320

You could try a battery pull and cleaning the trackpad.  You can also take it to the store so a tech can take a look.

 

Also see here

http://www.ehow.com/how_7433995_fix-trackpad-blackberry-curve.html

 

Steps 7 - 9 refer to reloading the software.  I would use this as the last option.

Here is a handy guide for doing that.

http://supportforums.blackberry.com/t5/Device-software-for-BlackBerry/How-To-Reload-Your-Operating-S...

 

This could be a hardware or software issue.  I would do these in order:  Clean the trackpad, pull the battery, check the trackpad settings, take it to the store / reload the software.

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________