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New Contributor
Neelkamal
Posts: 8
Registered: ‎04-14-2012
My Device: 8530
My Carrier: Tata Indicom
Accepted Solution

need option to detele mail from handheld and server both

Hello,

 

I am having 8530 with OS 5, i am selecting option delete email from handheld and mailbox but mails are still reflecting in mailbox, i tried every possible permutation and combination in email--->options--->email settings and email reconciliation. Pls help me.

 

Regards

   Neel

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Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: need option to delete mail from handheld and server both

Hi and welcome to the forums!

 

Try reviewing the steps outlined in the articles below.

Let us know how it goes!

Thanks,

 

Bifocals


Blackberry user guide for the 8350

 

KB02914 How email reconciliation works on a BlackBerry smartphone

 

KB11714 How to perform an email reconciliation test

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

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New Contributor
Neelkamal
Posts: 8
Registered: ‎04-14-2012
My Device: 8530
My Carrier: Tata Indicom

Re: need option to delete mail from handheld and server both

Thanks Dear for valuable suggestions, i tried but not successful, but i have 2 emails for Yahoo its fine and for Gmail its not working.

 

Thanks.

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Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: need option to delete mail from handheld and server both

Hi,

Login to your Google account open Gmail then on the right side of the screen click the settings icon (looks like a gear). Then select Forwarding and POP/IMAP  look at the following options:

When messages are accessed with POP

When I mark a message in IMAP as deleted:

When a message is marked as deleted and expunged from the last visible IMAP folder:

You don't want to leave a copy of the message in the inbox or let the Gmail server control when it's archived or deleted. That is how duplicate messages occur or messages that were deleted are re-read as new.

Thanks,

 

Bifocals

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

Please use plain text.
New Contributor
Neelkamal
Posts: 8
Registered: ‎04-14-2012
My Device: 8530
My Carrier: Tata Indicom

Re: need option to delete mail from handheld and server both

Thanks alot dear, your suggestion really works and problem is resolved.

 

Regards

  Neel

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