rayman17 wrote:
Can anyone help? last night i accidently dropped my 9300 Curve down the loo and now after a night to dry out i am getting error message 507 and am being instructed to go to the blackberry site and download the software to reboot, have downloaded all the necassary software but it wont recognise that my phone is connected to the computer, anyone got an suggestions other than just buying a new phone??? thanks.
Hi and Welcome to the Community!
To start, with moisture intrusion into a BB, the only thing that is predictable is that the results will be unpredictable. I've seen situations like yours where everything was fine. I've seen other situations that the BB never worked again. I've seen everything in between as well (e.g., it works for a while, then dies).
But, to start -- run, don't walk, to this FAQ:
Do exactly as it says and for the maximum times it recommends. Given that you've already powered up your BB ahead of the recommended timeframe, you've already reduced the likelihood of success...but, again -- one never knows.
After that, you'll need to reload your OS...a 507 indicates that there is no OS on the BB. You may have better luck with using the BBSAK utility to attempt the reload. But, again, we're several days away from making that attempt.
Good luck!
 button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. | |||||||
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