12-26-2012 09:46 PM
12-27-2012 01:37 AM
Are you able to uninstall that version of bbm, battery pull and reinstall from appworld?
12-27-2012 04:11 AM
Welcome to BlackBerry Support Forums
On App World Catalog Catelog page I see Trinidad and Tobago in " Supported Country " list http://appworld.blackberry.com/webstore/content/37
Then from your BlackBerry Browser browse to www.blackberry.com/bbm and try downloading BBM 7 again.
12-27-2012 07:17 AM
thank you for your solution....will this affect my bbm contacts? im thinking that i may have re-add them to bbm if i delete it
Before trying to update your BBM please do a backup of all your BBM contacts,This newer BBM 7 will not allow you a local backup of your Contacts but will integrate or associate all your BBM contact with your BlackBerry ID. So to avoid any incident do a back using BlackBerry Desktop Software.
12-27-2012 07:54 AM
ok but in any case i tried to uninstall bbm thru "Application Management" and there is no options for removing bbm.
On application Management don't click just highlight BlackBerry Messenger application > press the Menu key > Then delete it.
If you are unable to view BlackBerry Messenger on Application Management Screen then it means it was not properly install on your device.
01-03-2013 08:47 AM
i think that RIM has made the BBM software in this phone default.....meaning its required as part of the software of the phone because when i use BB Desktop software and go into the Applications "tab" i cannot remove it there either
maybe they will launch an update soon