Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

Reply
New Contributor
Posts: 2
Registered: ‎07-30-2013
My Device: BlackBerry Curve 9310

new blackberry curve 9310 wont delete replied emails

 
Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: new blackberry curve 9310 wont delete replied emails

Hey DBgal,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

What happens when you try to delete the replied email?  Do you get a specific error message?  If you remove the battery and place it back in and then try to delete the message.

 

Is this affecting more than 1 email account?

 

I look forward to your reply.

 

Cheers.


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!



New Contributor
Posts: 2
Registered: ‎07-30-2013
My Device: BlackBerry Curve 9310

Re: new blackberry curve 9310 wont delete replied emails

Hi, thanks for the reply.  I have removed the battery for 1 minute, no help, then removed it for 10 minutes, no help.  I backed up my phone on the computer and then "wiped" it. Put backup back on phone and it seemed to be ok but within the hour doing it again.  May be a quirk with the phone, it's new, only had it one month.  May take it back and swap it out for another 9310.  Thanks again.