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BlackBerry® Curve™

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New Contributor
martinlifs
Posts: 6
Registered: ‎08-14-2008
My Device: Not Specified
Accepted Solution

old mail icon delete

Dear All: How do I erase an icon of a former mail address created previously that keeps apperaring after I erased the account from the "account manager"?
Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: old mail icon delete

Tty a 30 second battery pull with the phone on.

See if it goes away,

Let me know!

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New Contributor
martinlifs
Posts: 6
Registered: ‎08-14-2008
My Device: Not Specified

Re: old mail icon delete

solved!!! many thanks. have a nice one!!
New Contributor
martinlifs
Posts: 6
Registered: ‎08-14-2008
My Device: Not Specified

Re: old mail icon delete

Although the icon is not there anymore. I still see the old e-mail address in the options to send mails for example... any idea?
Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: old mail icon delete

Log into your carriers BIS site and you will be able to delete the accout from there, and it should disappear from the device.

If you don't have the link, let me know your carrier.

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

New Contributor
martinlifs
Posts: 6
Registered: ‎08-14-2008
My Device: Not Specified

Re: old mail icon delete

thanks a lot, I'll try that. My carrier is MOVISTAR in Argentina.... lousy one! but the others here are not much better.
Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: old mail icon delete

Just tried a Google search couldn't find it, call your carrier!

Sorry!

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter